Privacy Statement

This is the website of PharmCAP, LLC.

Our postal address is:
8703 Studley Road, Suite B
Mechanicsville, VA  23116

To reach us via email, please click here.

You can reach us by telephone at: (888) 559-2039

Privacy Notice
PharmCAP® is firmly committed to respecting the privacy of our customers and members.  Any information that we gather is protected from misappropriation and misuse. PharmCAP® collects certain types of user data for each customer that signs in to use the PharmCAP® Program.  Our web server automatically recognizes the IP address, but does not gather information regarding the domain or e-mail address.  We collect no information on consumers who browse our Website.  The information we collect is not shared with other organizations, outside of our affiliates, for commercial purposes.

Passive Tracking Mechanisms
PharmCAP® utilizes passive tracking mechanisms in the form of session "cookies".  A cookie is a small data file that is stored on the hard drive of the computer you use to view a website. Cookies created by PharmCAP® are placed on the user's computer and are accessible only by PharmCAP®.  Cookies can contain pieces of information that make the site easier to use.  PharmCAP® uses a session cookie to maintain a single login session.  Once you log in to the portal, you can view your benefits and other information in the browser.  Once you logout, and/or close the browser, the session cookie is deleted.

PharmCAP® uses your information only to perform tasks which have been specifically requested by your pharmacy.  For example, if your company uses the PharmCAP® Program, your information is used to help you complete various compliance requirements.  We may share your information with our affiliated companies.  We may also use your information to deliver any newsletters which you and/or your company have signed up for.  If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events.  If you do not wish to receive such mailings, please let us know by sending us an e-mail at the above address.  Please provide us with your exact name and address. We will be sure your name is removed from the list.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events.  If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the above address.  Please provide us with your name and phone number. We will be sure your name is removed from the list.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses.  If you are concerned about how your information is used, you should check back at our Website periodically.  For these new purposes, we will use only data collected from the time of the policy change forward.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us an e-mail at the above address.

Upon request we may provide site visitors with access to all information [including proprietary information] that we maintain about them.  Customers can access this information by sending us e-mail at the above address.  Customers can have this information corrected by sending us an e-mail at the above address.

Information stored in any PharmCAP® database is available to PharmCAP®’s administrative and management personnel on an as-needed basis only.  Your information is not disclosed except as otherwise provided herein unless you provide an authorization for disclosure or as required or allowed by law.

PharmCAP® may be required by law to disclose your Personally Identifiable Information (“PII”) and as a matter of policy cooperates with law enforcement inquiries.  We may use information available to us to attempt to identify a user when we are legally compelled to do so or when we feel it is necessary to protect our services, sites, customers, or others.

PharmCAP® uses security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.  For example, we transmit the information you provide using a 128-bit SSL certificate, firewalls and on computer systems with limited access, which are located in controlled facilities.  We protect information we store which we deem to be highly confidential information through the use of encryption.

PharmCAP® maintains physical, electronic, and procedural safeguards in compliance with industry standards and applicable laws.  We require our service providers to follow these same safeguards to ensure that your information is kept private and secure.

Notification of Changes
We will notify you directly if there is a material change in our privacy practices.  We will take commercially reasonable measures to obtain written or active e-mail consent from the user if PharmCAP® is going to be using the information collected from the user in a manner different from that stated at the time of collection.

Although information security practices have been established for our computer network, no online data is ever 100 percent secure.  PharmCAP® takes reasonable and customary steps to protect your information, but we cannot ensure or warrant our ability to do so.  You use the PharmCAP® website at your own risk.

You have an active role in protecting your own information.  Please safeguard your work environment and use reasonable steps to ensure that others do not access your information through your computer.  Be sure to keep your username and password confidential.  Always logout to keep your information secure.  PharmCAP® will not be liable for disclosures of your information due to errors in transmission or unauthorized acts of third parties.

Links to other sites are provided for information only and do not constitute endorsements of those other sites.  PharmCAP® is not responsible for the content of links or third-party sites and does not make any representations regarding their content or accuracy.  Your use of third-party websites is at your own risk.  If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.